Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile device, or other internet-connected device when you visit a website or use an application. They are placed there by your web browser and serve various purposes including remembering your preferences, tracking your interactions, and enabling certain functionality.

Cookies are harmless and contain no executable code or viruses. They do not have access to other files on your device or to information on your computer.

2. Why We Use Cookies

RegMapAI uses cookies to:

• Provide Essential Services: Enable core functionality such as authentication, account security, and service stability.
• Remember Preferences: Save user preferences, language settings, and display options to personalize your experience.
• Improve Performance: Analyze how users interact with our Services to identify bugs, optimize performance, and improve user experience.
• Enhance Security: Detect and prevent fraud, unauthorized access, and security threats.
• Measure Analytics: Track usage patterns and metrics to understand which features are used most and how to improve the platform.
• Deliver Personalization: Tailor content and recommendations based on user behavior and preferences.
• Enable Marketing: Track campaign effectiveness, measure conversions, and deliver targeted advertising to relevant audiences.

3. Types of Cookies We Use

Session Cookies: Temporary cookies that are stored only while you are actively using the RegMapAI Services. They are automatically deleted when you close your browser or logout. Session cookies are essential for authentication and keeping you logged in securely.

Persistent Cookies: Cookies that remain on your device for a specified period or until you manually delete them. We use persistent cookies to remember your preferences across visits and to track analytics and usage patterns over time.

HttpOnly Cookies: Secure cookies that cannot be accessed by JavaScript, protecting sensitive authentication tokens from cross-site scripting (XSS) attacks.

Secure Cookies: Cookies that are only transmitted over encrypted HTTPS connections, ensuring they cannot be intercepted by third parties.

SameSite Cookies: Cookies restricted to same-site requests, preventing them from being sent with cross-site requests to protect against cross-site request forgery (CSRF) attacks.

4. Cookie Duration

The duration cookies persist on your device varies based on their purpose:

• Session Authentication Cookies: Expire when you close your browser (typically shorter than 24 hours with no activity).
• Remember Me Cookies: Persist for up to 30 days to keep you logged in across browser sessions if you choose.
• Analytics Cookies: Typically persist for 12 months to track long-term usage patterns and trends.
• Marketing and Preference Cookies: Persist for up to 24 months to deliver consistent experiences across visits.
• Essential Service Cookies: Vary in duration based on necessity but typically refresh on each visit.

5. First-Party and Third-Party Cookies

First-Party Cookies: Set by RegMapAI directly (regmapcorp.com). These cookies contain only information we collect ourselves and are not shared with external parties without your consent.

Third-Party Cookies: Set by third-party services integrated with RegMapAI, such as analytics providers, marketing partners, and service providers. These cookies allow those providers to track your activity across multiple websites and deliver targeted services. See section 10 for details on third-party providers.

6. Cookies by Category

Category 1: Strictly Necessary

These cookies are essential for the Services to function. They enable login, maintain session security, prevent fraud, and remember your consent choices. These cookies cannot be disabled without severely affecting functionality.

• Authentication tokens (SESSIONID, AUTH_TOKEN)
• CSRF protection tokens
• Security flags and secure session indicators
• Cookie consent preferences (cookie_consent_choice)

Category 2: Performance and Analytics

These cookies help us understand how users interact with the Services, which features are most valuable, and where improvements are needed. They do not identify individuals but collect anonymized usage data.

• Google Analytics (track pageviews, user flow, device types)
• Mixpanel (feature usage, event tracking, funnel analysis)
• Custom analytics cookies (click tracking, form interactions, error logs)

Category 3: Functional and Preferences

These cookies remember your choices and preferences to provide a customized experience across visits.

• Language preference (lang_preference)
• Display theme selection (theme_preference)
• Layout and view preferences (ui_state)
• Timezone and regional settings

Category 4: Marketing and Advertising

These cookies track campaign performance, measure conversions, and enable targeted advertising. They may be shared with advertising partners.

• Facebook Pixel (conversion tracking, audience building)
• LinkedIn Ads (B2B targeting and remarketing)
• Google Ads (conversion tracking, remarketing audiences)
• HubSpot (lead tracking and marketing automation)

7. Cookie Management

Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically:

• View cookies stored on your device
• Delete cookies individually or in bulk
• Block all cookies or specific types of cookies
• Set notifications when a cookie is placed

See your browser's help documentation for specific instructions (Chrome, Firefox, Safari, Edge, etc.).

RegMapAI Cookie Preferences: When you visit our website, you can manage which categories of cookies you allow through our cookie preference banner. Your choices are stored in a consent cookie and respected across all RegMapAI domains.

Important Note: Disabling certain cookies may affect the functionality and user experience of the RegMapAI Services. Essential cookies cannot be disabled without losing core functionality. If you block analytics cookies, we cannot improve the platform based on usage data.

8. Do Not Track

Some browsers include a Do Not Track (DNT) feature. RegMapAI does not currently respond to or honor Do Not Track signals because there is no industry-wide standard for DNT. We continue to monitor developments in DNT technology and standards.

If you have DNT enabled and do not want to be tracked, we recommend disabling cookies through your browser settings or using the RegMapAI cookie preference tool.

9. Similar Technologies

In addition to cookies, we may use other similar technologies:

Local Storage and Session Storage: HTML5 local storage and session storage provide similar functionality to cookies but with higher storage capacity. We use these to store UI state, user preferences, and non-sensitive session data.

Web Beacons and Pixels: Transparent 1x1 pixel images embedded in emails or webpages that track whether content was viewed. We use these to measure email open rates and campaign effectiveness.

Server Logs: Our servers automatically log information about requests including IP address, user agent, referring page, and access time. This data helps us understand platform usage and troubleshoot issues.

Fingerprinting: We do not use device fingerprinting to identify users across different websites.

10. Third-Party Service Providers

RegMapAI integrates with the following third-party services that may place cookies:

• Google Analytics: Tracks website traffic and user behavior. See Google Privacy Policy and Google Analytics Cookie Documentation.
• Mixpanel: Tracks product usage and feature adoption. See Mixpanel Privacy Policy.
• Facebook Pixel: Tracks conversions and builds advertising audiences. See Facebook Privacy Policy.
• LinkedIn Ads: Enables B2B advertising and lead generation. See LinkedIn Privacy Policy.
• Google Ads: Powers search advertising and remarketing. See Google Privacy Policy.
• HubSpot: Marketing automation and customer relationship management. See HubSpot Privacy Policy.

These providers have their own privacy policies governing how they use data collected through cookies. We are not responsible for their practices.

11. International Users

GDPR (European Users): If you are located in the European Union or European Economic Area, cookies may only be placed with your explicit consent (except for essential cookies). We obtain this consent through our cookie banner. You have the right to withdraw consent and request deletion of cookies at any time.

CCPA (California Users): California residents have the right to know what cookies are placed, to delete them, and to opt out of the sale or sharing of information collected by cookies. You can manage these rights through our cookie preference tool or by contacting [email protected].

PIPEDA (Canadian Users): We obtain consent for non-essential cookies as required by Canada's privacy laws. You can withdraw consent and delete cookies through our preference tool.

12. Policy Changes

RegMapAI may update this Cookie Policy periodically to reflect changes in our use of cookies, new technologies, or legal requirements. Material changes will be communicated via email or prominent notice on our website. Continued use of the Services after updates constitutes acceptance of the revised Cookie Policy.

13. Questions

If you have questions about our use of cookies or wish to report a concern, please contact:

RegMapAI, Inc.
Privacy Team
475 California Ave
San Francisco, CA 94110
[email protected]
+1 (415) 555-0136

We will respond to all inquiries within 10 business days.